General Advice
Citizens Advice Swansea Neath Port Talbot
Citizens Advice Swansea Neath Port Talbot, City Gates, 50a Wind Street, Swansea, SA1 1EE
Swansea and Neath Port Talbot
People come to us with all sorts of issues.
You may have money, benefit, housing or employment problems. You may be thinking about legal advice, need help with health problems or have been misled by a dodgy advert.
You may be facing a crisis or just considering your options.
Our Goal is to help everyone find a way forward…
No matter who you are, what your situation is, and whatever problems you may face.

Support for families
Faith in Families
www.Faithinfamilies.wales
Faith in Families, 122 Mansel Road, Bonymaen, Swansea, SA1 7JR
Swansea
We provide comprehensive support to families living in Bonymaen, Clase, Portmead, and the surrounding areas. Our services include child and family sessions, holiday playschemes, and after-school clubs. We also partner with other organisations to deliver learning opportunities within our communities.
In addition, we offer specialised support for families with children who have Additional Learning Needs (ALN). We run parenting classes, mental well-being sessions, and offer one-to-one advice and support, including assistance with grant applications. We also help families manage their finances through budgeting support and make referrals to relevant agencies where needed. Our goal is to provide holistic care, addressing a wide range of needs to support local families
Brighter Futures project –
The project provides bespoke 1-2-1 non-intrusive interventions for children who require extra support with: Understanding and managing strong emotions, processing traumatic events, attachment difficulties, anxiety, self-esteem and family relationships. Working across Swansea we offer non-intrusive therapeutic and emotional literacy support, supporting children who have experienced often multiple ACE’s and are struggling with big emotions such as anger and anxiety, which displays in unwanted behaviours meaning that they find school, friendships and life in general difficult.
Inspiring Futures project –
This focuses on providing essential support to families, children, and individuals across Swansea, particularly in communities like Bonymaen, Clase, and Portmead. The main goal of the program is to improve lives and outcomes by offering resources, guidance, and opportunities that inspire personal growth and development
Cwtch Mawr –
Cwtch Mawr is a multi-bank, providing essential goods to those in need. We are partnered with a number of charities and groups throughout Swansea, who refer individuals and families to us for donations of essential items. This is via a professional referral only.

Housing Advice
Housing Justice Cymru – Citadel Project
Housing Justice, Unit 2.11, The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR
Swansea, Neath Port Talbot
Citadel is a homelessness prevention project which supports people experiencing, or at risk of homelessness, to find and/or sustain their tenancies and establish a home.
We work with volunteers to achieve this through emotional and practical support.

Shelter Cymru
25 Walter Road, Swansea, SA1 5NN
All LAs in Wales
We help thousands of people each year across Wales who are affected by the housing emergency by offering free, confidential and independent advice. When necessary we constructively challenge on behalf of people to ensure they are properly assisted and to improve practice and learning. We work with people who use our services as equals. We provide information, advice and support to help people identify the best options to prevent homelessness, to find and keep a home and to help them take control of their own lives. We exist to defend the right to a safe home and fight the devastating impact the housing emergency has on people and society. We do this with campaigns, advice and support – and we never give up. We believe that home is everything.

Members of the Senedd
Sioned Williams MS
Sioned Williams MS, 34 Alfred Street, Neath, SA11 1EH
Swansea and Neath Port Talbot
Neath Port Talbot
As your regional Member of the Senedd, I am keen to help in whatever way I can. My team can provide advice or advocacy on a range of issues, including health and social services, environment, education, community safety, housing, local government and more.

Mike Hedges MS
Mike Hedges MS, 97 Pleasant Street, Morriston, Swansea, SA6 6HJ
Swansea
Neath Port Talbot
Mike is the elected Member of the Senedd for Swansea East. Please contact my office if I can help at all.

Jeremy Miles MS for Neath
Jeremy Miles MS, 39 Windsor Road, Neath, SA11 1NB
Neath Port Talbot
Jeremy Miles is the Senedd Member for Neath in the Welsh Parliament. We can raise any issue with the Welsh Government that is devolved to the Welsh Government to the relevant ministerial department or contact Neath Port Talbot Council.
For issues that are not devolved to the Welsh Government these will need to be directed to the Member of Parliament for Neath Carolyn Harris MP.
Anyone who contacts us must live in the Neath constituency as due to parliamentary procedure we can only take up casework for those who live in our area.

Dementia Support Services
Dementia Friendly Swansea
Swansea:
Dementia Hwb – Unit 9, The Quadrant Shopping Centre, Swansea, SA1 3QW
Neath Port Talbot:
Dementia Hwb – Unit 21/22, Aberafan Shopping Centre, Port Talbot, SA12
Swansea
Neath Port Talbot
The Dementia Hwb is a one-stop information centre anchored in the heart of the community for all things dementia related. Whether it be carers, individuals with a diagnosis, professional health workers, or those who want to educate themselves on the topic, we can signpost to information and services to support each visitor as well as provide empathetic listening.
We are here to remind you that you are not alone on this journey.

Legal Advice
Swansea Law Clinic
Swansea
Neath Port Talbot
Swansea Law Clinic benefits the local community by offering free initial advice about legal problems while giving our students the chance to work alongside practising lawyers to advise real clients.

Gomer Williams & Co Solicitors
Head office: 19 John Street, Llanelli, Carmarthenshire, SA15 1UP |
Swansea
Gomer Williams & Co Solicitors offer legal services in a range of areas, including Debt, Domestic Abuse, Family, Housing, Lasting Power of Attorney, and Legal matters.
They also offer legal services in Criminal Defence, Commercial Leases; Commercial/Property Development; Conveyancing; Court of Protection; Wills, Trusts and Probate; and Mediation.
Gomer Williams & Co Solicitors hold Legal Aid contacts for some of these areas, and also acts for Clients on a private basis, and offer a number of fixed fee packages on our website.

Qualia Law CIC
Qualia Law CIC, 15 Neptune Court, Cardiff, CF24 5PJ
All Wales
Qualia Law CIC provides free legal advice and support services, specifically dealing with:
-Mental Capacity
-Financial Safeguarding
-Court of Protection / Deputyship
-Lasting Power of Attorney
Qualia Law CIC is a certified member of AdviceUK and is funded by the national lottery, the charities aid foundation and UnLtd. Qualia Law receives referrals form Local Authorities across Wales, as well as organisations such as Citizens Advice, Age Cymru and Mencap. However, advice and support can be accessed directly by individuals, families, carers or professionals (via direct or self-referrals).

Peter Lynn and Partners
Peter Lynn and Partners, Unit 11, 2nd Floor, Langdon House, Langdon Road, Swansea, SA1 8QY
Swansea
Peter Lynn and Partners were formed in 1999 and are now one of the largest law firms in South Wales with offices throughout the Swansea Bay City Region and beyond. We provide legal services in a variety of different areas such as Divorce, Residential Conveyancing, Family Law, Personal Injury, Wills, Probate and Trusts, LPAs, Litigation, Employment, Sport, Company and Commercial.

Emergency Food Provision
Swansea Foodbank
https://www.swansea.foodbank.org.uk
St Catherine’s Church Hall Princess Street, Gorseinon SA4 4US
Swansea
Our foodbank is a project founded by local churches and community groups, working together towards stopping hunger in our local area. We don’t think anyone in our community should have to face going hungry. That’s why we provide three days’ nutritionally balanced emergency food and support to local people who are referred to us in crisis. We are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.

Bethel Trust Port Talbot
Bethel Community Church, Sandfields Road, Aberavon, Port Talbot. SA12 6LR
Neath Port Talbot
We run a foodbank and baby bank every Tuesday and Thursday 12pm to 3pm. No voucher or referral required. Walk ins welcome.
We also run a Friendship Hub every Friday 10.30am, debt support and a money management programme. Free refreshments, hot food and internet are also available.

Help for the Homeless
YMCA Port Talbot
YMCA Port Talbot, 48-52 Talbot road, Port Talbot, SA13 1HU
Neath Port Talbot
The YMCA Port Talbot is a homeless hostel for young men aged 16-25 who find themselves without somewhere to live. We are low risk, but it is a fact that we support young people with many complex issues including; drug and alcohol problems, mental health issues, ex-prisoners and young people leaving care.
We provide accommodation, support and guidance, as well as helping them move on to more permanent housing. During their stay with us we work with a range of specialist agencies to help these young people overcome their problems and move on successfully.

Matthew’s House
Swansea
Matthew’s House exists to provide a warm and welcoming building in the heart of Swansea, with the expressed intention of being accessible for the homeless and most vulnerable in Swansea. We aim for it to have the feel of a home where hospitality is experienced by all who enter the doors, regardless of their background, beliefs or circumstances.
We have 7 expressions of giving Hope and these can be found on our website. We are “walk in” only and self referral only. Supporting around 300 individuals a week.

Support following hospital discharge
British Red Cross
British Red Cross, Bradbury House, Charter Court, Llansamlet, SA79FS
Swansea
Support at home following a hospital discharge. The British Red Cross can provide up to 12 weeks of support depending on the level of help required.
The support we can offer is varied from practical to emotional support including: Help with administrative tasks such as DWP checks or tenancy concerns. Door to door transport for essential health care journeys. Help with practical solutions for example, food shopping.

Help for Gypsies, Travellers and Romas
Gypsies and Travellers Wales
Gypsies & Travellers Wales, Trowbridge Community Centre, Caernarvon Way, Trowbridge, Cardiff, CF3 1RU
Swansea, Neath Port Talbot
We support Gypsies, Roma and Travellers to achieve a high and sustainable quality of life through improving access to suitable accommodation, public services and employment.
We advocate on behalf of the GRT community to challenge discrimination and inequalities that they face, by wider society, public services and communities that they live amongst.
We offer advice and support around benefits, housing, debt, employability and education, and also promote healthly lifestyles that will positively impact their life expectancy and emotional and mental wellbeing.

Help for those affected by Addiction
Ara Recovery For All
We provide free and confidential support to people affected by Gambling related harms.

Platfform – Cwtch Project
Platfform – Cwtch Project, Beaufort House, Beaufort Road, Swansea, SA6 8JG
Swansea
Cwtch is a free psychological service for adults experiencing difficulties with their mental health and alcohol, drug or substance use. Our focus is on creating a sense of purpose, community and connection for people. Our team of psychologists and practitioners provide therapeutic support for people across Swansea, Neath and Port Talbot.

Bereavement Support
Sandy Bear Children’s Bereavement Charity
Sandy Bear, Europa House, 115 Charles Street, Milford Haven, Pembrokeshire, SA73 2HW
Swansea, Carmarthenshire
Sandy Bear believe that no child should suffer bereavement alone. Our 1:1 and peer-group support ensures children and young people are able to understand death, to fully express grief; and manage loss in a positive way which builds resilience and better equips them for life in future. Our approach means they know they are not alone, and others are going through similar experiences.
Our focus is on supporting children and young people who are preparing for or have been bereaved through the loss of a close family member, or other special people in their life. However, we also support parents, carers and guardians in dealing with their own grief and ways to support their children at an extremely vulnerable time.

Health Advice and Support
Llais Cymru – Neath Port Talbot and Swansea
Llais – Neath Port Talbot and Swansea, 1st Floor, Cimla Health and Social Care Centre, Neath, SA11 3SU
Swansea, Neath Port Talbot
We are here to understand your views and experiences of health and social care, and to make sure your feedback is used by decision-makers to shape your services. We seek out both good and bad stories so we understand what works well and how services may need to get better. And we look to particularly talk to those whose voices are not often heard.

Popham Kidney Support
Popham Kidney Support, Unit 11, Parc Tawe Business Village, Llansamlet, Swansea, SA5 9LA
Swansea
At Popham Kidney Support we aim to support patients who are living with the life long condition of chronic kidney disease. Our role is to provide education for the patients so that they are able to make informed decisions about their treatment while also improving well being and reducing anxiety.

FibroSupport-Wales
FibroSupport-Wales, 29 Heol-Y-Mynydd, Bargoed CF81 8QG
Swansea
FibroSupport-Wales supports those who are living with fibromyalgia through various support schemes. We also offer the general advice and information on fibromyalgia.

FND (Functional Neurological Disorder) Together
N/A
FND Together, C/O Crest, Heol y Gors, Cwmbwrla, Swansea SA5 8LD
Swansea
We are a friendly group of people with functional neurological disorder.
This is a poorly understood condition that causes a wide variety of fluctuating symptoms, such as movement disorders, functional seizures, speech and swallowing difficulties, tics, spasms, fatigue and pain.
The group is informal, and members support each other by discussing their experiences and coping strategies, and collectively identifying solutions to specific practical problems. We are keen to reduce the isolation frequently caused by FND.

Cymru Versus Arthritis
Cymru Versus Arthritis, Suite 4, Quest House, St Mellons Business Park, Cardiff, CF3 0EY
Swansea, Neath Port Talbot, Carmarthenshire
Cymru Versus Arthritis is here to make sure that people with arthritis in Wales have the support and information they need to live well with their condition, as well as to ensure the needs of people with arthritis are a priority with policy makers in Wales.
We are part of Versus Arthritis, the UK’s biggest charity working with and for people living with any form of arthritis. All of us pushing to defy arthritis.
Versus Arthritis runs a number of different services for people of all ages with arthritis, including helplines, peer support groups, online community, award-winning publications, campaigns, workshops and training.
Our Helpline (0800 520 5200) aims to support people with arthritis and carers of those living with the condition, by providing practical and emotional support.

brainstrust – The brain cancer people
brainstrust , 4 Yvery Court, Castle Road, Cowes, Isle of Wight, PO31 7QG
Swansea, Neath Port Talbot
We believe in a world where people with a brain tumour and their loved ones are involved, resourced, confident and connected. They are living the life they want, to the best of their potential, because they are people first, and patients and carers second.
We provide personalised support and build resources that help people with a brain tumour and their loved ones live the life they want after diagnosis.
We work with people in the clinical setting to secure the best possible care for people with a brain tumour and we campaign to solve real issues, because we understand what challenges people with a brain tumour face.

Old Mill Foundation
The Old Mill Foundation, Meyricks Mill, Hendy Road, Penclawdd, Swansea, SA4 3XE
Swansea, Neath Port Talbot, Carmarthenshire, Pembrokeshire
Our aim at the Old Mill is to provide physical and emotional support for people living with cancer. We offer a range of complementary therapies free of charge to people living with cancer, although donations are always welcome. We also organise events, courses and coffee mornings for people affected by cancer in our centres across South & West Wales.

Tenovus Cancer Care
Tenovus Cancer Care, First Floor, Jones Court, Womanby St, Cardiff, CF10 1BR
Swansea, Neath Port Talbot
We provide free support services to people in Wales whose lives have been affected by cancer. Our benefits advice team provide complete benefits case work- from a check to relevant entitlements, to completing forms, making calls, and getting you the right benefits in place. We can apply for one off grants for clients and disabled parking badges. We can help challenge benefits decisions that may have been made incorrectly.

Me, Myself & I (NPT)
01639812528 Option 1
Me, Myself & I (NPT), (Former Brynhyfryd Primary School) Giant’s Grave Rd, Briton Ferry, Neath SA11 2ND
Neath Port Talbot
Me, Myself & I was formed in 2013 to provide emotional support, reassurance and opportunities for the person and/or their family living with dementia to socialise in a relaxed and friendly setting.
Services include day breaks, friendship circles, support and advice.

MS Society Cymru – Community Connections Project
MS Society Cymru, Clockwise@, Brunel House, 2 Fitzalan Rd, Cardiff CF24 0EB
Wales wide
We’re the MS Society – a community of people living with MS, scientists, campaigners, volunteers and fundraisers. We understand what life’s like with MS, and we support each other through the highs, lows and everything in between. Our Community Connections project helps people living with MS (and their unpaid carers) to navigate local services, support, activities and resources in order to live well with MS.

MS Society Swansea and District Group
MS Society Swansea and District Group, Christwell United Reform Church,124-136 Manselton Road, Manselton, Swansea, SA5 8PW
Swansea and Neath Port Talbot
The MS Society provides advice, care, support and assistance to people living with Multiple Sclerosis. It adopts a holistic approach towards providing compassionate care and empowerment to individuals affected by this chronic condition. From offering educational resources and practical advice to advocating for improved research and treatments, the Society’s is committed to ensuring that those affected by Multiple Sclerosis receive the utmost care and support.
The MS Society offers support groups, exercise classes, events and a diverse range of programs that cater to individuals with varying needs and levels of mobility.

Cancer Information and Support Services
Cancer Information and Support Services, 2 Gwydr Crescent Uplands Swansea SA2 0AA
Swansea
Cancer Information and Support Services(CISS) offers free information, emotional support and one to one counselling to anyone affected by cancer, whether they are a patient, family member, carer or friend. Support is available to anyone aged 3+.
For those unable to attend one of our three counselling centres across Swansea and Neath Port Talbot, our unique outreach service takes our support to a convenient location such as your home, workplace, GP surgery or other location.

Macmillan
What do we do?
We offer a welfare benefit advice service for people diagnosed with cancer and support for their families and carers. We assist with means tested and non means tested benefit applications, blue badge, Macmillan grants and DWP appeal tribunal representation.

Mental Health and Wellbeing
Swansea City AFC Foundation
Swansea City AFC Foundation, Swansea.com Stadium, Swansea, SA1 2FA
Swansea and Neath Port Talbot
Swansea City AFC Foundation has been working at the heart of the community for more than 15 years.
As the charitable arm of the club, we strive to inspire and engage people from all backgrounds from across South West Wales.
Our mission is to use Swansea City AFC as a force for positive change within our communities, creating the conditions needed for communities to flourish.
As part of the Health and Wellbeing strand in the Foundation, we deliver a range of programmes which cater to the needs of a wide range of individuals. We aim to do this through programmes such as:
- Fit Jacks – a free 12-week health and wellbeing programme which combines information about healthier choices with free weekly fitness sessions which cater to your fitness levels.
- Walking Football – an all-inclusive sport which allows individuals to improve their overall health and wellbeing by offering the opportunity to engage in physical activity in a social environment.
- Cwtch Coffee Morning – a weekly coffee social drop-in session held weekly at the stadium to give people the opportunity to socialise and enjoy a hot drink.
- Kick the Habit – a smoking support programme delivered by Swansea Bay University Health Board, who provide expert advice through educational workshops and nicotine replacement therapy.
Please check our website for the most up-to-date information on our sessions.

Advocacy Support Cymru
Advocacy Support Cymru, Singleton House, Charter Court, Phoenix Way, Swansea Enterprise Park, Swansea, SA7 9DD
Swansea
Independent mental Health Advocacy (IMHA)
IMHA is available for:
- People detained under the Mental Health Act or subject to a Community Treatment Order or Guardianship.
- Conditionally discharged restricted patients.
- Informal inpatients being treated or assessed for a mental health condition.
Community Advocacy
Independent Community Mental Health Advocacy is for people who are:
- Receiving secondary mental health services – usually meaning that your care is managed via a Community Mental Health Team (CMHT)
- Psychiatric inpatients requiring advocacy for issues not related to medication or treatment.
- Wishing to be reassessed by a CMHT for secondary services where their case has been closed with the last three years.
Home from Hospital Dementia Advocacy
Available in the Swansea Bay University Health Board area, supporting inpatients with dementia in the home discharge planning process.

Swansea Mind
Swansea Mind, 66 St Helen’s Road, Swansea. SA1 4BE
Swansea
What do we do?
Mental health charity working for the better mental health of people in Swansea providing a range of services such as Counselling, Supported Self-help for adults and children & young people, Wellbeing Support and support groups.

Neath Port Talbot Mind
Neath Port Talbot Mind, 21 London Road, Neath, SA11 1LE
Neath Port Talbot
What do we do?
Our mission is to empower and support anyone living with a mental or emotional health problem. To deliver a range of excellent services and promote positive mental health and wellbeing.
Here are the services we offer:
– Counselling – a safe space to explore difficult feelings and experiences.
– Supported Self Help – a 6 week programme where you can learn strategies to manage different life challenges and feel more like yourself.
– Active Monitoring for Children and Young People – a 6 week programme where you are given activities to practice at home that are designed for you to help yourself.
– Support groups – Daily groups that offer a space for us to be together, learn and share experiences. These groups cover a range of topics such as Anxiety and Depression, OCD and Hoarding, Grief and Loss, Creativity for Anxiety in addition to our Social Drop-in group.
– Wellbeing After Stroke Project – A range of mental health support specifically designed for stroke survivors, their loved ones and carers.
– ASICS Get Active – A programme that supports people into physical activity to support their mental health.

Neath Port Talbot Wellbeing After Stroke Project
Neath Port Talbot Mind, 21 London Road, Neath, SA11 1LE
Neath Port Talbot
Neath Port Talbot Mind in partnership with Neath Port Talbot Stroke Group offer a mental health and wellbeing service specifically for stroke and brain injury survivors, their loved ones and carers.
The service provides:
- A Pathfinder to offer signposting and support
- One to One Counselling
- One to One Supported Self Help
- Wellbeing Sessions
- Educational Workshops
- Psycho-educational Group Courses
- Befriending Service
The project welcomes self-referrals, as well as referrals from professionals.
To refer into the project:
Phone – Rachel 07541760872, Email – rachel@nptmind.org.uk or via website – www.nptmind.org.uk/referral-form/

Physical Empowerment CIC
Physical Empowerment CIC is people-focused and user-led. Physical Empowerment groups and courses are tailored according to who they are aimed at. This is key as the self-defence moves and seminar subjects differ. The Physical Empowerment CIC Aims are:
- To help people reintegrate into society through helping them to empower themselves.
- To give people opportunities to be the best they can be.
- To promote women and men working together to end violence.
- To create a wider awareness of the use of self-defence as a trauma rehabilitation tool.
Our initial focus was on working with three specific groups: domestic abuse survivors, rape & sexual abuse survivors and women in prostitution. Whilst developing, planning and running these projects, it became apparent that there were other community groups in need such as teenagers and seniors.
Physical Empowerment CIC treats everyone as an individual. On courses, we break through barriers and we work as a team with attendees. There is no “them” and “us”. The more people work together in a community, the more resilient we become.
Courses are aimed at people who have either been referred to us through an agency or who have self-referred to us. We aim to be able to offer our training, for free, to the people who need it the most.

Mental Health Football in Wales
Mental Health Football in Wales, 40 Mariners Quay, Aberavon, Neath Port Talbot, SA12 6AN
Swansea, Neath Port Talbot
We provide opportunity for connection and peer support for people experiencing mental health issues and those who are affected by mental ill health in other ways . This takes place in person (when safe to do so), on line, by phone, messaging and any other ways that members feel is beneficial.
We provide fun football sessions where people can socialise, get fitter and learn new skills. There are competitive matches to play in, for those who want to, and tournaments to attend .
Activities and services are planned in consultation with members, with the aim of improving and maintaining mental wellbeing.

Bulldogs BCA
Bulldogs Development Centre, Fenbrook Close, Port Talbot, SA12 7PA
Neath Port Talbot
We offer an inclusive space for all community members to access. We provide circuit classes and open access sessions for the public as well as members of the public who experience low level mental health issues.
We hold bi-weekly Veterans drop in, children only gym sessions, education programmes for young people who are excluded from education or employment, as well as activities for children who are looked after.
We have an NHS Veterans Councellor that operates from our premises as well as two physiotherapists.

Maximus
Maximus, 18C Meridian E, Leicester LE19 1WZ
Pan Wales
At Maximus, we are dedicated to providing cost-free, confidential mental health support to employees navigating mental health challenges or concerns. Our expert mental health coaches offer tailored guidance over a 9-month period to empower individuals to thrive at work. We specialize in strategies that include coping techniques, workplace adjustments, and return-to-work plans.

Mind Over Mountains
Mind Over Mountains, 96 Bryants Acre, Wendover, Aylesbury, Buckinghamshire, HP22 6LA
Pan Wales
We are Mind Over Mountains, a ground-breaking charity committed to providing therapeutic outdoor experiences for all.
We offer immediate and accessible wellbeing support by bringing together the healing power of nature, mindfulness, and time with experienced coaches and counsellors in an unpressured setting.
Think of us as your natural health service!

Wild Minds Gower
Postal address – Wild Minds Gower, 47 Pen-Y-Mor Road, Penlan, Swansea
Swansea
Wild Minds Gower facilitates events, retreats and corporate wellness days to improve the well-being and mental health of individuals, groups and teams. These days include well-being workshops, breathwork sessions, sauna, wild swims, nature walks & more.

RYANSTEPHENS.CO
Postal address – 47 Pen-Y-Mor Road, Penlan, Swansea
Swansea
Ryan Stephens is a well-being coach and mentor who facilitates 121 support online and in-person to help people overcome various challenges they face in their lives, and develop strategies to improve their mindset, mental health and general well-being moving forward. This includes facilitating Breathwork and Fitness alongside developing an action plan for the individuals to follow.

Immigration Advice
Settled
R1.3 Riverside House, Newport Market, Upper Dock Street, Newport, NP20 1DD
Pan Wales
Settled is a charity set up in 2019 to help EU citizens living in the UK whose rights were affected by Brexit. We worked hard to ensure as many as possible secured their immigration status before the deadline in June 2021, so that their lives here could continue.
We now continue to provide information, advice and support to EU citizens. We can help with late applications to the EU Settlement Scheme (EUSS), transitioning from Pre-Settled Status to Settled Status, exploring eligibility for family members to come to the UK, if your application has been refused or if you have problems accessing your digital status. We also help with advice on accessing welfare benefits, NHS care and housing support.
Since March 2022, we also provide advice on the Ukraine Family Scheme and Homes for Ukraine Scheme. This service is for Ukrainians in the UK or overseas, and hosts. We cover immigration rights and broader rights like housing and education – we do not assist in ‘matching’ directly. Settled is registered to give immigration advice at OISC Level 3.
We have a small staff team of coordinators and lawyers, and a network of 100+ dedicated volunteers based throughout the UK. We speak over 20 European languages, including Romanes and have a dedicated Roma support service. Our advice for EU and Ukrainian citizens is totally free of charge and you can access our support by email or phone, details can be found on our website. We also manage interactive Facebook groups in a range of languages.

Hoarding Support
Habitat Joy CIC
Habitat Joy are a team based in South Wales that offer a client centric approach to working with people that are overwhelmed by cleaning and clutter at home.
We’re quite the experts at decluttering and understand the associated and often complex reasons why homes become chaotic.
We have an empathetic approach to support and offer a safe space for getting the help you need to regain your homes.
We value your home, your privacy and your space. Our bespoke service is planned by listening to you, how you feel about your home and what goals you want to achieve.

Support For Care Leavers
The Bloom Project (Barnardos)
The Bloom Project, Barnardos, 13-15 Heol Cadifor, Penlan, Swansea, SA5 9AE
Swansea, Neath Port Talbot
The aim of the Bloom service is to promote, safeguard and enhance the rights of young people to assist them to make a successful transition to adulthood and empower them to be heard and to reduce loneliness and anxiety, develop skills, confidence and self-esteem to help young people fulfil their potential.
The service works with care experienced young people 17-25 years old. There are three core elements of the project; life coaching, activity club and befriending & volunteer support.
Join our community, take part in exciting adventures, and make new memories.
No more feeling like you’re on your own, we’re all about helping you to feel confident and build your self-esteem, so you can believe in yourself and chase your goals without holding back.
We encourage you to rediscover your dreams! Whether it’s further education, a career path, or personal aspirations, we’ll work with you to turn those dreams into achievable goals.

Adult Learning
DOVE Workshop
Banwen Community Centre, Roman Roan, Banwen, Neath, SA10 9LW
Neath Port Talbot
DOVE Workshop is an organisation that is committed to the provision of learning opportunities in our communities. We work in partnership with the Neath Port Talbot Adult Learning Network who provide experienced and qualified tutors and have an excellent reputation for quality.
DOVE Workshop provides a number of services that are associated with learning, we offer opportunities for: volunteering, work experience, IT drop-in services, employment support, CV writing. We provide support with benefits, debt, budgeting, housing advice. We offer support with health & wellbeing, addressing issues such as food and fuel poverty.
There is childcare available to learners and working parents on-site at Dovecote Nursery.

City School of Languages
01792 459615
City School of Languages, 93-94 Mansel Street, Swansea, SA1 5TZ
Swansea
We are an independent, private English language school where we offer General English and IELTS preparation courses.
We also offer One-To-One tutoring.
All our teachers are CELTA qualified, and we are accredited by English UK and the British Council.

Community Organisations
Ystalyfera Development Trust
Ystalyfera Development Trust, 22 Commercial Street, Ystalyfera, Swansea, SA9 2HR
Neath Port Talbot
Ystalyfera Development Trust’s objects are to relieve poverty and advance education and improve the health and wellbeing of persons in South Wales, with particular reference to the community of Ystalyfera and surrounding area, and with particular regard to such persons who are unemployed or suffering the consequences of economic disadvantage, by the provision of training and resources through such charitable means as may be deemed appropriate in order to contribute to the development of the area economically, socially and in spirit.
We have various classes/clubs here during the week and a weekly Coffee Morning.

Local Area Coordination
Local Area Coordination, Swansea
Local Area Coordinator’s contact numbers can be found at:- www.swansea.gov.uk/localareacoordination
c/o Room 131 Guildhall, St Helen’s Road. Swansea. SA1 4PE
Swansea
What do we do?
Local Area Coordinators are there for the whole community.
A Local Area Coordinator walks alongside you and your community while you:
- Make new connections and friends
- Get involved in groups and activities
- Overcome personal challenges
- Get your voice heard by people in power and being involved in improving public services
- Make your contribution to your community
- Think about what your good life looks like
How does it work?
Anyone can meet with a Local Area Coordinator.
You could meet them in your local area or through an introduction from someone else.
You and your Local Area Coordinator will get to know each other on your terms, exploring your idea of a good life and plans to achieve it.
The amount of times you meet really depends on what you want to achieve.
They can help you to find out about your community and introduce you to friendly, helpful people within it.
They can help you explore and build on your strengths and can support you to share your skills and gifts with others. They can help you connect with formal services if that is what you feel you need.
Do they help groups too?
Local Area Coordinators are there for the whole community.
They can help local community groups to keep going and grow by introducing more people and supporting them with things like finding opportunities for funding.
Local Area Coordinators can also support people set up groups when someone has an idea to start something new.

Money and Welfare Benefits
Swansea Council Welfare Rights & Financial Inclusion Team
Swansea Council Welfare Rights & Financial Inclusion Team, Room 1.6.1. Civic Centre, Oystermouth Road, Swansea, SA1 3SN
Swansea
What do we do?
We provide free impartial support and advice on welfare rights issues and financial inclusion to the residents of Swansea. We provide support and advice through a combination of face to face, telephone and e-mail advice to clients in Swansea who are referred into our service from a variety of different organisations. Clients are referred into our service through specific channels depending on their circumstances when they require advice and support. We then do a full assessment of the client’s circumstances to determine what advice/help that they require.

Neath Port Talbot Council Welfare Rights
NPT Welfare Rights, Civic Centre, Neath. SA11 3QZ
Neath Port Talbot
What do we do?
Welfare Rights help the residents of Neath Port Talbot maximise their income with welfare benefits. We can complete benefit checks, complete benefit forms and represent at appeal tribunals. We will give advice over the phone and see people face to face to complete forms via appointments at advice surgeries, Neath Civic Centre or a home visit if the client cannot get out.

Help for Older People
Age Cymru West Glamorgan
Age Cymru West Glamorgan, Unit 10, Cwmdu Park, Carmarthen Road, Swansea, SA5 8JF
Swansea, Neath Port Talbot and Bridgend
What do we do?
Age Cymru West Glamorgan provides a range of help and assistance including our Information and Advice Service, Dementia Services, and Warm Homes services. Our work is focused on:
– Supporting older people to be able to access their rights and entitlements,
– Ensuring that carers have access to respite and support,
– Reducing the loneliness and isolation that many older people can experience
– Enabling older people to be independent, be resilient and able to enjoy a good quality of life

Care and Repair Western Bay
Care and Repair Western Bay, Llys Tawe Complex, Players Industrial Estate, Clydach, Swansea, SA6 5BQ
Swansea, Neath Port Talbot
What do we do?
We provide a range of advice services for older people (aged 60+) including:
Home Assessment – Healthy Home Checks can assess what changes you need for safety, warmth, and accessibility.
Home Repairs – We sort out problems like damp, water leaks, loose carpet, broken windows, cracked gutters, loose steps, and more.
Home Safety – Keeping you safe by installing handrails, stairlifts, access ramps, wet rooms, key safes, lights, smoke alarms and more
Home Warmth – We can help you with boiler and central heating repairs, draught proofing, insulation, advice on bills, saving energy and more.
Disability Support – We offer specialist support if you have sight or hearing loss, live with dementia or have had a stroke.
Hospital to Home – You can get changes to your home, so you can leave hospital quickly and safely.
Building Advice – Guidance and technical support on your building work, including funding advice and safe contractors to use.
Handyperson Service – Dedicated service for helping you with simple maintenance and repair jobs in your home.
Advice and information – Tips and ideas on how you can stay safe and warm in your home all year round.
Signposting – Connecting you to other community groups and services who can help, plus referrals to local specialist services.

Re-engage
Re-engage, 7 Bell Yard. London, WC2A 2JR
Wales Wide
What do we do?
Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members by giving them something to look forward to.
Older people who may have felt very alone, now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into old age.
Respectful, determined, warm, pioneering, and local: we are Re-engage and we are bringing generations together.

Organisations for migrants
The CAE (Centre for African Entrepreneurship)
The CAE (The Centre for African Entrepreneurship, 222b High Street
Swansea
SA1 1NW
Swansea
What do we do?
1. Empowerment Through Employability & Entrepreneurship:
-Tailored Support -Personalized Coaching -Work Opportunities
2. Combating Poverty:
-Foodbank Service -Monthly Parcels
3. Holistic Support:
-Comprehensive Assistance -Mental Wellness -Community Building
4. Championing Climate Justice & Sustainability:
-Climate Awareness -Proactive Advocacy – Disproportionate Impact
5. Youth Empowerment:
-Diverse Workforce -Nurturing Passion -Social Change
6. Advocacy & Influencing:
-Systemic Change -Enduring Reforms -Transformative Vision

Employment Help
Communities For Work +
Communities For Work +, The Action Resource Centre, Portmead, Swansea SA5 5JS
Swansea
What do we do?
Communities For Work + can help with personalised employment action plans, training to meet your needs, CV development , help with interview skills, support with job applications, work experience, placements, apprenticeships and job opportunities.

Help for Children and Parents
Swansea Baby Basics
Swansea Baby Basics, St Thomas Church, Lewis Street, St Thomas, Swansea, SA1 8BP
Swansea
What do we do?
Baby Basics supports vulnerable mothers and their new-born babies. We work with professional bodies to provide a Moses basket starter pack. A starter pack contains a safe bed and bedding for baby to sleep, toiletries such as nappies, wipes, maternity pads, blankets, towels, and baby clothes.

Mixtup Swansea
Mixtup is a youth club for 11-25 year olds with mixed abilities.
We have several youth club sessions throughout the month as well as trips and individual support.
Please note we do currently have a long waiting list to join.

Interplay Integrated Play & Leisure
Interplay Integrated Play & Leisure, 9 Llangwm, Penlan, Swansea, SA5 7JT
Swansea and Neath Port Talbot
What do we do?
Interplay provides access to play, leisure and social opportunities for children and young people with additional needs aged 4-25 who find it difficult to access the same mainstream play, leisure and social activities as their peers.

Forest School Swansea Neath Port Talbot
We have a variety of special Forest School sites across Swansea and Neath Port Talbot so we can match a group to the best site for their needs
Swansea and Neath Port Talbot
We provide engaging and fun Forest School sessions to various groups, organisations and individuals across Swansea and Neath Port Talbot, in a variety of different outdoor settings. Some of these sessions are fully or partially funded through specific projects, whilst others are paid for directly by those attending.
FSSNPT also runs a training programme for those people looking to become Forest School Assistant Leaders, Leaders and Trainers.
Pathfinders Cymru
Pathfinders Cymru, Ystalyfera Community Hall, Heol Ynysdarren, Ystalyfera
Pan Wales
We are committed to enriching the lives of children and young people with learning disabilities by offering a range of social and educational activities with the aim to improve community inclusion and remove segregation.
We offer volunteering, social and educational opportunities and so much more, including an educational and adaptive aids resource lending library.

Local Aid for Children and Community Special Needs
Local Aid for Children and Community Special Needs, Foyd, 300 Carmarthen Rd, Swansea, SA58NJ
Swansea
Local Aid is a Swansea-based, registered Charity No.1104585 aiming to support children and young people with additional learning needs and their families.
Local Aid Retail/community support / Community participation & volunteering
Local Aid has four charity shops throughout Swansea: Uplands, Ravenhill, Morriston, and Gorseinon. The shops are mainly run by volunteers. We have the facility to collect larger items, which are sold in our Morriston Shop.
We have volunteers of all ages and abilities. We are also able to support adults with additional learning needs via our supported volunteer programme, where volunteers are mentored and encouraged to gain skills and experiences.
Projects:
Buddies are part of Local Aid’s programme to increase out-of-school play and leisure activities for children and young people affected by disabilities aged 11 to 19.
The programme has four elements:
Buddies Saturdays
Palms up
Community Access
Diversity
We offer a short breaks respite provision for young people and their families that is:
- Is solution-focused
- be age-appropriate
- uses person-centred planning; reflects the interests and needs of individuals
FLIP – Fun Learning in Practice
A new provision for young people with additional learning needs to support Enrichment activities, mental health and well-being. Working supportively with schools and parents to prevent school placement breakdown by providing an alternative setting.

Help for Victims of Abuse
Thrive Women’s Aid
Thrive Women’s Aid, Customs House, 18 Talbot Road, SA13 1DN
Neath Port Talbot
What do we do?
We provide practical advice and emotional support for women and children who have been affect by Domestic Abuse in Neath Port Talbot. We can provide direct support and signposting for many issues relating to the experience of domestic abuse

Calan DVS
Calan DVS, 17 Victoria Gardens, Neath. SA11 3AY
Swansea, Neath Port Talbot
What do we do?
Compass Programme:
The Compass Programme is a specialist resource designed to help male survivors recover from their experience following self-acknowledgement of having been the victim in an abusive relationship. It provides a unique opportunity for men affected by domestic abuse to share their experiences with other victims in a safe and supportive environment.
Attending the Compass Programme, male survivors can increase their self-confidence and motivation, and improve their self-efficacy.
Inspiring Families Program:
Inspiring Families offer an educational program and professional assessment over 10 sessions for couples where Domestic Abuse is present and the family want to stay together and not separate from the relationship. The family need to either have children, be expecting children or be expecting children to return to their care. It’s important to note the couples do not take part together at any point during the program.
Myriad Programme:
Our Myriad programme is an 8-week recovery, well-being, and healthy relationship programme designed for survivors of domestic violence, including both intimate partner and family violence. This programme specifically caters to LGBTQ+ survivors, providing a safe space to explore their backgrounds and upbringing within a cis/het dominant society, and to reflect on the impact this has on their lives.
During the programme, participants will explore different types of abuse in relationship, understand the effects of abuse, recognise warning signs and learn what to do about them.

Stori Cymru
01792 345751 (Swansea office) / 01267 225555 (Head office)
Stori Wales, 35/36 Singleton Street, Swansea, SA1 3QN
Swansea and Neath Port Talbot
What do we do?
We support adults, children / young people, and families who have experienced or witnessed domestic buse, and those with mental health problems, enabling them to overcome the challenges they face and start a new, positive chapter in their lives. We help them develop new skills, build greater confidence, and access the housing support and employment opportunities they need to live safely and independently. For over thirty five years, we’ve given people the support they need to build the positive lives they deserve.

Help for Veterans
Swansea Veterans Hub
Swansea Veterans Hub, Garrison Church Hall (Christchurch), Oystermouth Road, Swansea, SA1 3UH
Swansea and Neath Port Talbot
What do we do?
Swansea Veterans’ Hub (SVH) is a Community Interest Company (CIC), a not-for-profit organisation and everything we do is on an unpaid voluntary basis. The Hub operates in partnership with several local organisations to provide mental health and wellbeing support and signposting for veterans and their families.
What do we do?
Swansea Veterans’ Hub (SVH) is a Community Interest Company (CIC), a not-for-profit organisation and everything we do is on an unpaid voluntary basis. The Hub operates in partnership with several local organisations to provide mental health and wellbeing support and signposting for veterans and their families.

Therapies4services CIC
Therapies4services provide free bespoke therapies and advocacy services across the UK to Serving military personnel, Reservists, Veterans, Blue lights, and their families and carers.

Support for LGBTQI+ people
Queertawe
What do we do?
Our project is an opportunity to connect the LGBTQI+ people and communities of Swansea in creative workshops, exploring and learning from each others’ individual and collective journeys and histories.

Progress Cymru Counselling
Progress Cymru Counselling, Grove House 1st Floor, 3 Grove Place, Swansea SA1 5DF
Swansea, NPT, Carmarthenshire
At Progress Cymru Counselling, we are a charity dedicated to supporting LGBTQ+ people, through providing affordable mental health services to those in need. Our inclusive approach ensures that everyone, regardless of their background or financial situation, can access high-quality counselling, through a free-of-charge or sliding scale model, including systemic family
therapy and creative therapies.
Current project criteria for access to free counselling is:
– Age 18+
– Part of the LGBTQ+ Community
– Living in Swansea

Inclusive Sports Teams
Baglan Dragons FC
Evans Bevan Playing Fields, Pinewood Terrace, Baglan, SA12 8BG
Neath Port Talbot, Swansea, Bridgend
Baglan Dragons FC provide football for anyone aged 16 or over with a diagnosed disability or Mental Health conditions.
Sessions are held by FAW Qualified Coaches and aims to provide a fun, social environment which is key to our project.

Help for Carers
Swansea Carers Centre
Swansea Carers Centre, 104 Mansel Street, Swansea, SA1 5UE |
Swansea
What do we do?
Swansea Carers Centre is a specialist voluntary organisation providing support to carers and former carers across Swansea. We support people who care for those with an illness or disability including learning disability, mental health problems, physical disability, dementia and other long term limiting illnesses.

Other organisations
Foothold Cymru
Foothold Cymru, The Lord Arthur Rank Centre, Trostre Road, Llanelli, SA14 9RA |
Carmarthenshire
Foothold Cymru is a social justice charity that empowers communities and individuals to achieve real change. We are united by a common vision; creating resilient communities where everyone has a decent standard of living.
We currently have a range of services available:
- Volunteens: Volunteens is an online platform which connects young people (11-18 year olds) to volunteering opportunities in their local areas. You can visit the site at volunteens.org.uk. This is Carmarthenshire-wide.
- Family Guides: Family Guides support anyone over 18 living in Carmarthenshire. We provide support around lots of areas including: money management, benefit checks and better off calculations and helping with benefit applications including completing the paperwork needed.
- Cwtch Cynnes: The team are able to offer home visits to assess and provide customised support for each participant. They can also provide support and advise in comparing energy providers and making switches as well as offering advice and support about energy use. This covers Carmarthenshire.
- Back2Basics: Back2Basics supports young people 16 – 24 years old in Carmarthenshire by providing independent life skills support and employability. Life skills includes money management and budgeting; cooking; resilience and organisational skills.
- Full Circle: This is a Llanelli-specific project working with individuals in the local area who want to make changes for the better. These are all based around zero waste and the environment including litter picking, community gardens and more. The project is open to individuals, families and organisations in Llanelli.
- Rural Resilience: Rural Resilience works with young people (11 – 16) living in rural areas. This includes four cooking sessions with the final session giving a long-term loan of a slow cooker and provision of a week of ingredients to make food.
- The Village Store: We have both a Village Store and a Refill Store. The Village Store has a range of food available, its £6.00 per shop and each person leaves with 10-items worth £15-£20 worth of goods. There is also other items available such as toiletries, pet food and more. The Refill Store is a ‘pay for what you weigh’ system.
- . Tool Library: We have a Tool Library available which includes many items such as carpet cleaner, gardening equipment, drills, saws, hand tools, sanders, wallpaper strippers and more. Items have a minimal fee for hire and they can be borrowed for a week at a time. When they’re returned we PAT test and clean them ready for the next use.
- Bike Library: We have a range of bikes available in our Bike Library including adult and children’s bikes. This is for anyone living within 10-miles of our hub (SA14 9RA). As well as the bikes available we run 6-week bike maintenance sessions.
Aside from all this we have ad-hoc community cooking sessions; ad-hoc gardening sessions; volunteering across the whole organisation and more!

Goldies Cymru
Goldies Cymru are singing and activity sessions that are open to everyone. We are not a choir and we don’t worry about reaching the notes! Our focus is about enjoying ourselves, socialising, meeting new people and making friends. We enjoy music from the 50’s, 60’s and 70’s. We sing along, sometimes dance and shake off our inhibitions.
